I’m starting to think your dog doesn’t have such a problem after all, you say she’s friendly, so she just seems to have a bad case of excitement overload. The particular Neo’s I was familiar with hated everyone and everything, including each other and meant business even as pups. I’m no authority (just self taught and self opiniated) but I’m inclined to agree, take a towel, play tug or kick a ball when she starts. I’d still recommend a trainer though, she’s getting on now and ignoring your commands, she’ll be challenging you soon. All the best, Denno.